We offer a fast and reliable delivery service, utilizing reputable courier companies to bring your products directly to your doorstep. Delivery times and costs vary depending on your location, typically taking 24-48 hours after your order is placed.
Once your order is shipped, we will provide you with a tracking number and link, allowing you to monitor the status and location of your order at any time. For any questions or concerns about your delivery, please contact us.
Please note that we are not responsible for any delays, damages, or losses caused by the courier company or other factors beyond our control.
Delivery Times:
- Same-Day Delivery: Available for orders placed before 2:00 PM on weekdays and Saturdays (excluding Sundays).
- Next-Day Delivery: Orders placed after 2:00 PM will be delivered the next business day.
Delivery Fees:
- Nairobi CBD: Ksh 150 for delivery
- Outside Nairobi CBD: Flat rate of 750. Delivery fees are calculated based on your location and will be notified at checkout.
Delivery Locations:
- We deliver to all locations within Nairobi County.
- For deliveries outside Nairobi County, please contact us for more information before ordering.
Delivery Process:
- After your order is processed, you will receive a confirmation email with your order details and estimated delivery time.
- Our delivery team will contact you when they are en route to your location.
- Please ensure someone is available to receive the order at the specified delivery time and place.
Payment on Delivery:
- Nairobi CBD: Payment on delivery is accepted for all orders.
- Outside Nairobi CBD: Prepayment via mobile money (e.g., MPESA) or bank transfer is required before shipping. Cash on delivery is only available for orders within Nairobi CBD.